COVID-19 Services Offerings (Frederick County)
During COVID-19 we are taking extra precautions to keep ourself and our customers safe. While we are adhering to the regulations set in place for prevention of the spread of Novel Corona Virus we ask you to please keep in remember these key notes when requesting service from us.
- Please have soap readily available for your support technician (we will be working with your equipment, we will always wash our hands before touching anything.
- Wear your mask, we will have our mask on, we ask you kindly do the same.
- You are welcome to observe our work, however, please observe social distancing, although you may need to interact with us, we ask that you kindly keep a safe distance.
- We gladly accept all payment methods, however, we encourage electronic payments. We will gladly send an invoice through Square allowing you to pay with credit, debit or a RDM-MSP pre-paid gift card.
- Hardware troubleshooting
- Laptop Screen Replacement
- Laptop Keyboard Replacement
- Custom Build Computers
- Virus Removal (COVID-19 does not effect your computers)
- Wireless network troubleshooting and security
- Data Recovery
- Personal Website hosting & Management
- In-Home computer support
- Network Installations
- Data Cabling
- Bulk computer sales & service
- hardware installations & Troubleshooting
- VoIP Phone Services (sales & Support)
- Data Recovery
- Cloud Storage
- Office 365 & Email services
- Website Hosting & Management
- On-Location Computer Repairs
some cool facts
Numbers speak for themselves
Remote Monitoring & Management
Remote Monitoring & Management is a full service IT Solution on a monthly subscription platform. We perform IT services remotely for computers connected to the internet.
- Managed Antivirus Protection
- Managed Malware Protection
- Managed Ransomware Protection
- Managed Windows Updates
- Managed software updates
- Real-Time system diagnostics & health reports
- Remote Computer Support (screen sharing via internet)
- 20% savings on ALL labor rates
- $25.00 / Month (First computer)
- $10.00 / month each addition computer
- iPhone & Android protection FREE with paid subscription
- Windows PC & Servers
- Mac OS
- Android OS
- Linux PC & Servers