COVID-19 Services Offerings (Frederick County)

During COVID-19 we are taking extra precautions to keep ourself and our customers safe. While we are adhering to the regulations set in place for prevention of the spread of Novel Corona Virus we ask you to please keep in remember these key notes when requesting service from us. 

  • Please have soap readily available for your support technician (we will be working with your equipment, we will always wash our hands before touching anything.
  • Wear your mask, we will have our mask on, we ask you kindly do the same.
  • You are welcome to observe our work, however, please observe social distancing, although you may need to interact with us, we ask that you kindly keep a safe distance.
  • We gladly accept all payment methods, however, we encourage electronic payments. We will gladly send an invoice through Square allowing you to pay with credit, debit or a RDM-MSP pre-paid gift card.

Consumer Services

  • Hardware troubleshooting
  • Laptop Screen Replacement
  • Laptop Keyboard Replacement
  • Custom Build Computers
  • Virus Removal (COVID-19 does not effect your computers)
  •  Wireless network troubleshooting and security
  • Data Recovery
  • Personal Website hosting & Management
  • In-Home computer support

Commercial Services

  • Network Installations
  • Data Cabling
  • Bulk computer sales & service
  • hardware installations & Troubleshooting
  • VoIP Phone Services (sales & Support)
  • Data Recovery
  • Cloud Storage
  • Office 365 & Email services
  • Website Hosting & Management
  • On-Location Computer Repairs
some cool facts

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Remote Monitoring & Management

Remote Monitoring & Management is a full service IT Solution on a monthly subscription platform. We perform IT services remotely for computers connected to the internet.

Services Include

  • Managed Antivirus Protection
  • Managed Malware Protection
  • Managed Ransomware Protection
  • Managed Windows Updates
  • Managed software updates
  • Real-Time system diagnostics & health reports
  • Remote Computer Support (screen sharing via internet)
  • 20% savings on ALL labor rates

Rates

  •  $25.00 / Month (First computer)
  • $10.00 / month each addition computer
  • iPhone & Android protection FREE with paid subscription 

Available for

  • Windows PC & Servers
  • Mac OS
  • iOS
  • Android OS
  • Linux PC & Servers

Our Customers

What our customers have to say!​

Robbs Digital Media - MSP
5.0
Based on 5 reviews
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13:45 15 Feb 20
used Robb for on-site & off-site remote service and i'm always pleased--he makes this computer stuff painless for the... non-techie lay person!update:used him recently for Win7 to Win10 upgrade and that was painless as well! feel lucky to have found a SMART techie!read more
Norman Liebow
Norman Liebow
02:01 15 Mar 19
My printer decided it would not play nicely with the computer. It appears there were past print jobs that would not... cancel. I called Robb and with my abismal knowledge of computers, he asked easy question. He understood the promlem. With his expertise he was able to view my screen. He explained what he was doing and was able to clear the spooler and had a complete fix within reasonable time and a very reasonable price. His knowledge was fantastic and most of all, he has an unflappable demeanor and was genuinely concered with me and my problem. I highly recommend his service to solve your problems.read more
Jatinder Sehmi
Jatinder Sehmi
20:16 29 Dec 18
When I need a quick response and an honest opinion about my office computers I call Robb and him or a team member show... up fast and get the job done and my office is back to business as usual.read more
Fusion Education IT Operations
Fusion Education IT Operations
19:50 27 Dec 18
Rob has a been a tremendous help to us for the last tow years. He is always willing to make time for us even when he is... busy. His communication is excellent which a huge help for us to continuously improve our organization.read more
AnnMarie Schmidt
AnnMarie Schmidt
04:41 12 Dec 18
Great Service!! Being a long term customer of Robbs Digital Media, I absolutely love the fact that Robb has been... able to help me with just about anything technical I could throw at him. Recently, I had an issue with a laptop that started making odd noises. Being on the tight budget that I am on, he was able not only to diagnose the problem, but do it quickly and within the budget I had. Haven't had a problem with that laptop since. Thanks Robb!!read more
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Proudly service Frederick & surrounding areas