Privacy Policy

The following are the terms and conditions of Robbs Digital Media’s Privacy Policy. If you do not agree to the terms of our privacy policy please do not submit information to us through the means of our website and view our website using an incognito browser tab.

Who we are

Robbs Digital Media is an IT Managed Services Provider (MSP). Our official website address is: http://rdmmsp.com. We also own and/or operate our business using the following urls:

  • http://rdm-msp
  • https://rdmclientportal.repairshopr.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you submit information to us through a contact form your your information is sent to us via email. No information you submit is shared with any 3rd parties. All provided information is only used for contacting you directly by a member of our team.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We do not share any information with anyone outside of our company for any reason.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you may request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information is only collected for keeping a record of communication with you throughout the process of repairs we perform and for billing and invoicing purposes.

Additional information

How we protect your data

All your information is stored on secure servers that only Robbs Digital Media has access to. All connections to our servers where data is saved is encrypted to protect our clients privacy.

What data breach procedures we have in place

In the event of a data breach we will notify you at the email address we have on file. Although we do not ever anticipate a breach, we have real time monitoring of all our servers that notify our administration of any unauthorized or suspicious connections.

What third parties we receive data from

We collect analytical data of all traffic on our website through Google Analytics to get insight from the people who access our website. All data collected is anonymous and only tells us demographic information. Read Google Analytics Privacy Policy here.

Our 3rd Party Data Collection Services

ProveSource – You may view their privacy policy here. Please note, they only collect the data that you provide through means of our website or locations we collect customer reviews such as Google & Facebook.

Back to our Home Page